Not resolved

Sent the wrong keyboard for my Samsung R580 US. They said

"please return the wrongitem to.....

Gan Yong Xin

RM 1102,

Nanguang Jiejia Building,

3037 ShenNan Middle Road,

Futian DIST.

Shenzhen ,China 518033

and remark the item valued is $1. send it via the flat mail(post standard delivery).

so we will not be charge the customs tax, or we will refuse to receive the return package."

Of course this means you have no tracking number.....

I sent it as they said (from a main Canada Post depot) and still 4 months later they say they are waiting for my package. They have no feedback page, no Facebook page and won't answer my emails. Their website says:

"Great customer service during and after the sale. You get a full 30 days satisfaction guarantee." Do you shite.

If you don't mind spending $90 and waiting over 5 months for nothing, then go ahead and order from these cowboys. If you get the goods and they are OK you've got away with it. If not, look forward to sharing my experience.

When dealing with China / HK, much better to buy through AliExpress for instance, so you get some protection.

Perhaps I should report then to the Chinese customs for advising me to state the value as $1.

Monetary Loss: $80.

Had an Experience with Mini Laptop Accessories?

Write a review


Terms of Service
Post Comment

You May Also Like

Gearbest - Was sold a fake item , ended up I. The hosptal Gearbest "TO Alina PLEASE MAKE SURE Alina GETS THIS MESSAGE This is a very very Important MUST BE ANSWERED BY MANAGER IMMEDIATELY Order No.: WP1707240349192070 I had bought Original Xiaomi Handlebar..." Read more Logitech - BAD CUSTOMER SUPPORT/WARRANTY CLAIMS Logitech "I purchased the wireless solar K750 keyboard which worked OK for 8 months then it just stopped working. I submitted a warranty claim on their website and received no timely..." Read more Gearbest - Good experience Gearbest "I buy several products in this site, and I had a great experience every time. They had a good costumer service, they all your questions in a short period of..." Read more Fitbit - Charge HR is terrible Fitbit "...after about 11 months it needed to be replaced because the strap was falling apart..." Read more Keystone Rv - Very Disappointed - Won't buy another! Keystone Rv "Keystone builds a very nice looking product. Unfortunately they source poor quality accessories and then don't stand behind them. In addition, the build quality is on the surface only. one..." Read more Top Top Renovation LLC is Top Top Unprofessional Top Top Renovation Llc "In mid-September 2017, we needed a handyman to do a series of home improvement work in our Fort Lauderdale, Florida house. Improvements would include dry wall repairs, install new bedroom..." Read more Reroof America - Disgusted with their workmanship Reroof America "Reroof America put on a new roof in August 2005. In 2008 when I started having leaks they told me they weren't responsible for workmanship after one year. I have..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with can the truth..." Read more