Passau, Bayern
Not resolved

Buying motherboard for DELL Inspiron Dell-F7372:

order date 02.05.2012,

28.05. order for DELL engineer to build in motherboard,

30.05. DELL engineer: After unpacking the board he immediately stated that this board is substantially damaged. This damage is not a transport damage. Obviously this board has been violently extracted from another computer.

30.05. Mail to stating the case, including documentation

04.07. another mail to above address with complaint of no reply,

05.07. reply asking for more details and immediate reaction with documentation (fotos),

17.07. another complaint of no reply,

18.07. reply "we had contacted the carrier and ask them pay the cost of motherboard.

and we will send you a new board soon."

No refund nor delivery of board as promised till today (21.08.). They seem to be crooks and obviously use annoying delaying tactics. Apparently they are located in China and not in Canada.

Monetary Loss: $184.

Company wrote 0 private or public responses to the review from Aug 22, 2012.
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